Privacy Policy for ferritovara.sbs

Your privacy matters to us. This policy describes how we collect, use, and protect your information in line with South African laws and international best practice.

Information We Collect

We collect information you provide directly, such as through contact forms or downloading resources.

• Personal identification details (like full name, address, and contact information) shared via forms.
• Household circumstance information supporting resource recommendations and advice.
• Any feedback, queries, or suggestions you share with us.
• Technical data such as device type and browser used, collected automatically for site analytics.

How We Use This Data

We use your data only for site operation, to respond to requests, and to improve our guides.

• To answer questions and communicate with you about your queries or resource requests.
• To provide personalised templates, checklists, or budgeting suggestions requested by users.
• To analyse how the website is used for improvement and troubleshooting.
• To send relevant updates or new resources, if you have given consent.

Legal Basis for Collection

We collect and handle your data in compliance with South Africa’s POPIA regulations.

Data is only collected with your consent, for contractual necessity, or as required to meet legal obligations or vital interests under POPIA.

Information Sharing

We do not sell your data or share it outside of necessary site operation or legal compliance.

• Service providers who support website operations (hosting, analytics) and must comply with confidentiality terms.
• Authorities or regulators if required by South African law for legal or security reasons.
• Other parties as needed in response to your explicit instructions or legal necessity.

Data Security

We use reasonable, industry-standard safeguards to protect your information from unauthorised access, loss, or disclosure. Data is stored in secure servers within South Africa and only accessed by authorised team members when needed.

Your Rights

You have rights regarding your personal information under South African law.

• Request access to review the personal information we hold about you.
• Ask for corrections or updates to your personal details.
• Request deletion or restriction of your data if it is no longer necessary for our purposes.
• Withdraw consent for processing at any time without penalty.

Cookies and Tracking

Cookies are small files to improve your experience. They help us analyse usage and remember site preferences. You may disable cookies in your browser settings; some features may be affected.

View Cookie Policy View Cookie Policy

Contact Us

If you have privacy questions or want to exercise your rights, please reach out using the details below.

Policy Changes and Updates

We may update this policy to reflect changes in practices or regulations. Please check back regularly.